Reply Desk drafts a thoughtful, on-brand response to every Google review the moment it lands — five stars or one. You read it, tap send.
Reply Desk reads the review, matches your voice, and hands you a draft — never posts on its own unless you turn that on.
Star rating, wording, and what actually went right or wrong — the draft responds to specifics, not a generic template.
Set a tone once — warm, formal, or a little playful — and every draft matches it, from the first review onward.
A review in Uzbek gets a reply in Uzbek. Twelve languages, picked per business, no extra setup.
Every draft sits in your queue until you edit or approve it. Auto-send is available, entirely opt-in.
Low-rated reviews get an apology that owns the issue and invites the guest to follow up privately — no defensiveness.
Running more than one property? Switch between businesses without leaving the queue.
Link your Google Business Profile once. New reviews start showing up in your queue right away.
Within seconds of a new review, a matching draft is waiting — written in your tone, in the reviewer's language.
Edit and send with one tap, or turn on auto-send for reviews above a rating you trust.
The same care goes into both — Reply Desk doesn't flatten every review into the same cheerful tone.